Staff and doctors earn consistent praise for gentleness and taking time to explain procedures clearly. Patients note that front desk, hygienists, and multiple named doctors (Park, McEntire, Hedgpath) go above and beyond with follow-up calls and genuine concern for comfort.
The practice handles extractions, gum grafts, periodontal cleaning, and implant work across three locations. One reviewer acknowledged high fees but felt the experience justified the price. Multiple visits from returning patients suggest strong retention.
All three reviewers praise Dr. Hedgpeth for patience, clear explanations of care plans, and a genuinely attentive team. Staff follow up with phone calls and anticipate patient questions.
Reviewers consistently report warm, attentive care from both doctors and staff. Patients feel heard through procedures and recovery. Wisdom teeth and extractions often praised as painless and swift. Caveats surface in receptionist calls and occasional staff coldness; one family found the practice unwilling to sedate and treat their autistic son, with no proper referral follow-up. Named doctors Cain, Gonzalez, and Sudduth earn specific praise for calm bedside manner. Kaylee mentioned as attentive nurse. Staff turnover or attitude shifts appear to affect some patient experiences. Accessibility for special-needs patients is mixed.
Total Dental Care has earned strong loyalty for Dr. Forbes' steady skill and a team that genuinely calms anxious patients. Modern carousel X-ray equipment, transparent post-visit summaries, and willingness to squeeze in emergencies stand out. One severe complaint about deep cleaning, tooth grinding, and follow-up care raises questions about consistency on complex cases. The business handles general dentistry, extractions, and sedation implant work, serving Columbia families seeking reliable long-term care. Most praise centres on routine cleanings and straightforward procedures rather than advanced implant work.
Last updated 2026-07-21