Patients consistently report a welcoming atmosphere with kind staff and dentists who explain procedures clearly. Extractions and wisdom tooth work proceed smoothly with minimal pain, and many book return visits. Phone service and follow-through falter at times. Staff including Dr. Cain, Dr. Gonzalez, and nurse Kaylee earn specific praise for calm, attentive care.
The practice handles general extractions, wisdom teeth, and complex cases, though some patients note the team declines cases beyond their scope. Families feel comfortable here, and nervous patients report being walked through every step. Appointment times are quoted as brief (under 30 minutes for extraction), yet some callers wait months or receive unclear booking details.
All three reviewers praise Dr. Hedgpeth for patience, clear explanations of care plans, and a genuinely attentive team. Staff follow up with phone calls and anticipate patient questions.
Columbia Periodontal Associates delivers consistently strong outcomes across complex periodontal and implant work. Patients report feeling heard and comfortable, with doctors calling after hours to check on recovery and taking time to explain procedures in plain terms. Multiple locations (Clemson Road, Bush River Rd) serve the greater Columbia area with board-certified periodontists. Costs are steep, but reviewers who mention price acknowledge the quality justifies it. Staff from front desk through surgical assistants earn repeated praise for genuine warmth.
Patients consistently report feeling genuinely comfortable here, from first consultation through recovery. Staff like Angelica, Kayla, and the named doctors (particularly Dr. Wonder and Dr. Matthew) combine technical skill with real attentiveness-one nervous patient called the doctor her "new hero" and another felt they healed faster than from previous extractions elsewhere. Wisdom teeth removal, tooth extractions, and surgical assessments come up repeatedly in praise. The team manages anxiety well, works efficiently without rushing, and follows up on patients postop. Even those initially wary of dental procedures describe walking out surprised by how smooth it went.
Last updated 2026-08-21