Most patients experience calm, reassuring treatment from named dentists like Dr. Liens and Dr. Lopez, with staff like Jonathan and Mariah earning consistent praise for gentleness and explanation. One complaint flagged an attempt to upsell a cleaning outside insurance coverage, though this appears isolated among 86% five-star reviews.
Dr. Loftis and his team earn consistent praise for their warmth, patience, and ability to explain dental work clearly. Patients report feeling welcomed as family and staying loyal for years. One caveat: a new patient faced a two-month wait, suggesting availability may be tight despite the friendly reputation.
Patients in acute pain consistently report getting seated fast and leaving relieved, with dentists and staff praised by name for calm reassurance and skill. The practice's strength is emergency response and extraction; weak points centre on insurance claims handling, upfront cash requirements, and pricing transparency that some find misrepresented at the initial phone call. Dr. Boggs and Dr. Gonzalez appear often in positive reviews; same-day extraction is routine. The $99 to $165 upfront exam and X-ray fee, followed by treatment plans of $500-$3000, catches patients off guard when they expected insurance to cover more. Those who accept the cash model and plan ahead report satisfaction; those who arrive assuming insurance will work tend to feel blindsided.
Most patients credit Dr. Elliott and his team with turning around their dental experience, from building trust with anxious patients to making implants feel approachable. One review flags pricing concerns relative to other local practices.
Last updated 2026-08-21