Columbia, SC Dental Implants Provider Guide
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Smith Family Dentistry

Updated 2026-07-21 · 326 reviewed · 38 listed · Scored from 181 Google reviews · How we rank ›

4.9(181) 91 composite score See reviews on Google ✓ Google-verified
Sedation & Sleep Dentistry for ImplantsPeriodontics & Implant PlacementOral & Maxillofacial Surgery
Smith Family Dentistry
Services
Sedation & Sleep Dentistry for Implants, Periodontics & Implant Placement, Oral & Maxillofacial Surgery
Reviews
181

What recent reviews say

Smith Family Dentistry earns consistent praise for a warm, patient-first environment where staff know patients by name and Dr. Gene is noted for gentle, careful work. Patients report transforming from dentist-avoiders to enthusiastic recommenders, citing excellent hygienists like Heather and appointment efficiency that respects their time.

A single severe complaint from seven months ago describes years of unresolved cavity pain, standing apart from the broader pattern of positive long-term relationships. Staff communication around treatment planning and insurance handling receive specific praise, and the office invests in patient comfort details like vibrating chairs.

Praised for
  • friendly and welcoming staff
  • gentle care and pain-free experience
  • skilled dentist and hygienists
  • thorough and unhurried appointments
  • long-term patient loyalty
Watch-outs
  • inadequate cavity treatment left patient in pain
friendly-staffgentle-carepain-freeskilled-surgeonprofessional-officeexcellent-aftercare
Best for: Patients who were previously anxious about dentists and value a caring, family-oriented practice environment.
Think twice if: One patient experienced years of untreated cavity pain; clarify upfront how complex restorative cases will be managed.

Strengths

  • gentle, unhurried approach to patient care
  • stable, experienced team (some staff with 15+ years tenure)
  • same-day appointment availability
  • staff attentiveness to patient comfort and preferences

Worth knowing

  • Dr. Gene Smith (lead dentist)
  • Heather (hygienist, specifically praised for skill)
  • Amy and Eva (staff members named by patients)
  • Chair vibration mode available
  • Patients report staff remembering personal details from six-month intervals
  • One patient with 20+ year relationship, another with 18 years

What reviews say by service

Sedation & Sleep Dentistry for Implants
No explicit mention of sedation dentistry in reviews; cannot assess.
Periodontics & Implant Placement
General implant work mentioned in business services, but reviews do not detail periodontal or implant-specific outcomes.
Oral & Maxillofacial Surgery
Oral surgery services listed by business; reviews do not provide specific evidence.

How it compares

  • Rated 4.9 against a 4.73 average across the 23 periodontics & implant placement businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 98
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
177
4
2
3
0
2
0
1
2

Common questions

How quickly can I get an appointment?
Multiple reviews report prompt scheduling and same-day or next-day availability. One patient noted no waiting time upon arrival.
Do they work with insurance?
Yes; staff are noted in reviews for being prompt and helpful with insurance claims and scheduling.
Are new patients welcome?
Yes; recent reviews describe thorough, gentle new-patient exams and patients commenting on feeling immediately welcomed.

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Last updated 2026-07-21