
Todays Dental @ West Columbia
Walk-in and same-day appointment experience works well; staff members Jess, Victoria, and Makya earn specific praise. Dr. Sheftall is named consistently as caring and informative. The main friction points are wait times (30 minutes to two hours past appointment time) and the accessibility setup (ramp too steep, no wheelchair-accessible exam rooms), though the cozy waiting room gets regular mention. Patients travel from as far as 90 minutes away and report feeling listened to and taken seriously. Front desk coordination can feel disorganized when emergencies cause rescheduling. The tone is casual and personal: staff give customer appreciation swag bags, and return patients say they now look forward to visits.

