Columbia, SC Dental Implants Provider Guide
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Crescent Family and Cosmetic Dentistry of Columbia

Updated 2026-08-21 · 668 reviewed · 56 listed · Scored from 175 Google reviews · How we rank ›

4.8(175) 86 composite score See reviews on Google ✓ Google-verified
All-on-4 & Full Arch ImplantsSingle Tooth ImplantsProsthodontics & Implant RestorationOral & Maxillofacial Surgery
Crescent Family and Cosmetic Dentistry of Columbia
Services
All-on-4 & Full Arch Implants, Single Tooth Implants, Prosthodontics & Implant Restoration
Reviews
175

What recent reviews say

Most reviewers praise Dr. Tina Vu-Heaton and her team for gentle, pain-free treatment and strong communication. Lori and Alyssa stand out as exceptionally skilled. However, recent complaints centre on billing mismanagement, notably not informing patients beforehand that insurance coverage has changed. Three one-star reviews detail insurance debacles that occurred at checkout after service delivery.

Praised for
  • gentle care and pain-free treatment
  • Dr. Tina Vu-Heaton's thoroughness and expertise
  • friendly and welcoming staff
  • clear communication and insurance support
  • easy scheduling and accommodation
Watch-outs
  • billing surprises and insurance handling
  • staff changes and service decline
  • long wait times
  • excessive X-ray retakes
gentle-carepain-freeskilled-surgeonfriendly-staffclear-cost-explanationprofessional-officeinsurance-hassles
Best for: Patients with dental anxiety or sensitive teeth seeking pain-free treatment and clear communication.
Think twice if: You have military or government insurance; recent reviews report insurance changes communicated only after treatment, leading to unexpected bills.

Strengths

  • Dr. Tina Vu-Heaton's reputation for gentle, thorough care
  • skilled hygienist Lori
  • pain-free procedures (many mention nitrous oxide)
  • welcoming environment and personable staff

Worth knowing

  • Dr. Tina Vu-Heaton (owner/dentist) named in multiple five-star reviews for thoroughness and gentleness
  • Lori (dental hygienist) praised for skill and gentle technique
  • Alyssa mentioned for patient-establishment and welcoming demeanor
  • Nitrous oxide available; several reviews cite pain-free root canals, extractions, and implant procedures
  • Recent staff changes noted by long-term patient; original staff members (Lori, Ally) credited with prior positive experiences

What reviews say by service

Oral & Maxillofacial Surgery
One reviewer reports pain-free root canals and extractions; another mentions implants handled pain-free with nitrous oxide.
Same-Day / Immediate Load Implants
Mentioned briefly in one review describing pain-free implant procedure but no specific detail on immediate load or same-day placement.
Single Tooth Implants
Mentioned in one review as part of pain-free treatment package but no specific detail on outcomes or process.
All-on-4 & Full Arch Implants
Not clearly evidenced in review text.

How it compares

  • Rated 4.8 against a 4.73 average across the 16 oral & maxillofacial surgery businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 97
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
161
4
7
3
1
2
0
1
6

Common questions

Does the practice accept military insurance?
Recent patients with United Concordia (VA-outsourced) report the practice recently dropped this insurance without advance notice, creating billing issues. Confirm coverage before scheduling.
Do they offer pain-free options during procedures?
Yes. Multiple reviews mention nitrous oxide availability and note root canals, extractions, and implants completed without pain, with only pressure sensations reported.
How experienced is Dr. Vu-Heaton with implants?
At least one patient reports a pain-free implant procedure and two others mention extraction work, but review detail on implant-specific outcomes is limited.
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Last updated 2026-08-21