Most reviewers praise Dr. Tina Vu-Heaton and her team for gentle, pain-free treatment and strong communication. Lori and Alyssa stand out as exceptionally skilled. However, recent complaints centre on billing mismanagement, notably not informing patients beforehand that insurance coverage has changed. Three one-star reviews detail insurance debacles that occurred at checkout after service delivery.
Elmtree Family Dental has earned a 5.0 average across 754 reviews, with 98% five-star ratings. Limited review text prevents specifics on services or patient experience, but the scale and consistency suggest strong satisfaction among patients in Columbia.
Over two decades serving Columbia families, True Street earns strong loyalty for both routine care and implants. Dr. Julie and Dr. Jake Wehman lead a team that treats patients as family, responds to emergencies on weekends, and delivers results patients still trust 15 years later. Some report isolated gaps: one filling eroded within a year, and occasionally inconsistent front-desk warmth, but these are rare against dozens of five-star accounts.
Staff earn consistent praise for warmth and efficiency; many parents note their kids feel at ease and appointments move quickly. However, recent reports describe a dentist with poor technique during children's fillings and dismissive responses to a frightened young patient, suggesting the practice's strength in administrative care may not extend uniformly to procedure delivery.
Last updated 2026-07-21