Columbia, SC Dental Implants Provider Guide
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Columbia Periodontal Associates

Updated 2026-07-21 · 326 reviewed · 38 listed · Scored from 23 Google reviews · How we rank ›

4.0(23) 67 composite score See reviews on Google ✓ Google-verified
Periodontics & Implant PlacementProsthodontics & Implant Restoration
Columbia Periodontal Associates
Services
Periodontics & Implant Placement, Prosthodontics & Implant Restoration
Reviews
23

What recent reviews say

Most patients feel welcomed and well cared for; doctors are skilled and staff often make extra efforts like sending recovery meal bags and thank-you cards. However, billing surprises, administrative mishaps (including documented privacy violations), and gaps in insurance coordination have soured some experiences, especially for those without in-network coverage.

Praised for
  • friendly and welcoming staff
  • skilled and caring doctors
  • gentle with anxious patients
  • thoughtful post-surgery gestures
  • clear communication and patient education
Watch-outs
  • surprise charges and billing confusion
  • HIPAA violations and privacy breaches
  • inconsistent customer service from some staff
  • aggressive insurance filing practices
skilled-surgeongentle-carefriendly-staffexcellent-aftercareclear-cost-explanationpoor-communicationinsurance-hasslesoverpriced
Best for: Patients seeking periodontal procedures with insurance coverage already verified in-network.
Think twice if: Uninsured or out-of-network patients should clarify all fees upfront; ask if X-rays and records can be obtained beforehand to avoid surprise bills.

Strengths

  • board-certified periodontists on staff
  • multiple clinic locations (Shandon, Devine St, and outlying areas)
  • thoughtful patient care details and recovery support
  • gentle approach for anxious patients

Worth knowing

  • Dr. Dustin Hedgpeth, Dr. Mark McEntire, Dr. Sohee Park, and Dr. Roy L. Faulks III are board-certified periodontists
  • Devine St clinic described as spotless
  • staff sent recovery meal bags after gum graft procedures
  • some patients received thank-you cards after missed appointments
  • HIPAA breaches documented (patient charts visible on screen, paperwork with other patients' private information handed to patients)

What reviews say by service

Periodontics & Implant Placement
Skilled placement and patient comfort emphasized; insurance coordination issues sometimes create surprise costs.
Prosthodontics & Implant Restoration
Gum grafts praised for results and care; recovery support and follow-up check-ins noted positively.

How it compares

  • Rated 4 against a 4.73 average across the 23 periodontics & implant placement businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How we scored this

How We Rank
Star rating 59
Review volume 60
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
2
3
1
2
0
1
5

Common questions

Do you accept insurance?
The practice works with insurance, but out-of-network patients have reported surprise charges. Verify in-network status and obtain insurance pre-authorization before your visit.
Should I bring my X-rays?
Yes. One patient was charged $400 for X-rays the office could have requested from their general dentist beforehand. Bring records with you to avoid extra fees.
What should I expect after a gum graft?
Patients report receiving recovery meal bags with soft foods and follow-up phone calls from the doctor to check on healing.
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Last updated 2026-07-21