Columbia, SC Dental Implants Provider Guide
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Columbia Periodontal Associates

Updated 2026-08-21 · 668 reviewed · 56 listed · Scored from 24 Google reviews · How we rank ›

4.0(24) 67 composite score See reviews on Google ✓ Google-verified
All-on-4 & Full Arch ImplantsSingle Tooth ImplantsPeriodontics & Implant Placement
Columbia Periodontal Associates
Services
All-on-4 & Full Arch Implants, Single Tooth Implants, Periodontics & Implant Placement
Reviews
24

What recent reviews say

Most patients praise the board-certified doctors and their gentle, attentive approach, especially for anxious patients. Several report warm staff, clear procedure explanations, and thoughtful gestures like follow-up cards and post-surgery meal bags. However, significant complaints centre on surprise billing (patients charged $187-$400 without prior disclosure), poor insurance coordination, and one critical HIPAA violation involving patient information exposure. Service quality varies notably by staff member and location.

Praised for
  • gentle, patient approach to anxious patients
  • warm, caring staff and front desk
  • clear explanations of procedures
  • thoughtful aftercare gestures
  • Board-certified periodontists
Watch-outs
  • surprise billing and lack of cost transparency
  • inconsistent customer service among staff
  • HIPAA record-handling lapses
  • high out-of-network fees
  • insurance claim filing issues
skilled-surgeongentle-careclear-cost-explanationfriendly-staffprofessional-officepoor-communicationoverpricedinsurance-hassles
Best for: Anxious patients seeking board-certified periodontists and detailed procedure explanation.
Think twice if: You need transparent upfront pricing; several patients were hit with unexpected $187-$400 fees and insurance mishandling.

Strengths

  • Four Board-certified periodontists (Diplomates of American Board of Periodontology)
  • Gentle care and detailed patient communication
  • Multiple locations (Devine Street, St. Andrews, Sandhills, Lexington)
  • Post-operative support and follow-up contact

Worth knowing

  • Dr. Roy Faulks: praised for patience, technical skill, and post-op check-ins
  • Dr. Sohee Park: noted as knowledgeable and friendly
  • Dr. Dustin Hedgpeth: commended for gentle approach to anxious patients
  • Dr. Mark McEntire: praised for patient safety and staff professionalism
  • Staff member Leslie: specifically criticized for abrasive, unfriendly manner
  • HIPAA incident: patient information and charts accidentally exposed to other patients
  • Soft tissue graft results: patients report improved appearance and elimination of sensitivity

What reviews say by service

Periodontics & Implant Placement
Doctors praised for clinical skill and patient comfort; insurance coordination and upfront pricing are pain points.
Single Tooth Implants
Limited review evidence on this specific service; general implant work noted but not detailed by service type.
All-on-4 & Full Arch Implants
No specific review evidence for full-arch implants.

How it compares

  • Rated 4 against a 4.75 average across the 28 periodontics & implant placement businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How we scored this

How We Rank
Star rating 59
Review volume 61
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
2
3
1
2
0
1
5

Common questions

What if I have dental anxiety?
Multiple patients report Dr. Hedgpeth, Dr. Faulks, and staff excelled at making anxious patients comfortable through step-by-step explanation and patience. Review mention of numbing-free cleanings suggests a gentle approach.
Will I get a cost estimate before treatment?
Several 1-4 star reviews report surprise billing: one patient was quoted $187 for a consultation and left owing $394; another was charged $400 for X-rays without prior disclosure. Ask for a written estimate and insurance verification before your visit.
Do they offer soft tissue grafts?
Yes. Their website lists soft tissue graft surgery, and multiple reviews praise results for gum recession treatment, including improved appearance and eliminated sensitivity.

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Last updated 2026-08-21